Legal
Privacy Policy
Last updated: 8 October 2026
Who we are
John Brooks (“we”, “us”) trades as JB Building & Landscaping from Chalwyn Industrial Estate, Poole, BH12 4PE. We are the data controller for personal information collected through this website.
Contact us at johnsb16twn@yahoo.co.uk or write to Chalwyn Industrial Estate, Poole, BH12 4PE.
What we collect
- When you send an enquiry: your name, phone number, postcode, the type of job, and anything else you choose to tell us.
- When you call or message us: the details you share, and call records.
- Photos you send us of your property.
- When you use the website and you have accepted analytics or advertising cookies: your IP address, device and browser type, the pages you visit, and how you arrived at the site, including the Google advertising click identifier in the address if you came from one of our ads. If you have not accepted, none of this is collected.
- When you send an enquiry, the web address you came from and any campaign information in it, so we know which ad or page led to your enquiry.
Why we use it, and our legal basis
| Purpose | Legal basis |
|---|---|
| Replying to your enquiry, arranging visits, giving quotes | Taking steps at your request before a contract, and legitimate interests |
| Carrying out and administering work you agree | Contract |
| Keeping records for tax, accounting and legal claims | Legal obligation |
| Keeping the website secure and preventing spam | Legitimate interests |
We do not send marketing emails or texts unless you have specifically asked us to.
Who we share it with
We share your information with service providers who act for us under contract:
- Cloudflare, which hosts this website and helps stop spam on our forms.
- Our website and lead-handling provider, Logic Forge Systems, which receives your enquiry and helps us follow it up, using the GoHighLevel customer management platform.
- Our email and messaging providers, which deliver your enquiry to us.
- Our accountants, and authorities where the law requires it.
We do not sell your data.
International transfers
Some of these providers are based outside the UK, including in the United States. Where that happens we rely on UK adequacy regulations (including the UK-US data bridge for certified providers) or the UK International Data Transfer Agreement or Addendum.
How long we keep it
- Enquiries that do not go ahead: 12 months.
- Customers’ job records: 6 years after the work is done.
Your rights
You can ask us for a copy of your data, to correct it, delete it, restrict how we use it, or move it, and you can object to how we use it. You can withdraw consent at any time. Email johnsb16twn@yahoo.co.uk. We aim to reply within one month. You can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Cookies
See our Cookie Policy. You can change your choice at any time using “Cookie settings” in the footer.
Security
We use HTTPS, limit who can see enquiries, and review the providers we use.
Children
Our services are not aimed at under-18s.
Changes
We will publish any changes on this page and update the date at the top.